2014 - World Bank - Review of Performance Based Contracting in the Road Sector Phase 2: Review of Training Materials and Resources

World Bank Transport Report TB-42C.

The support of Performance Based Contracts (PBCs), from initial concept to final delivery, is essential if the best outcomes are to be achieved for the road users. This report, completed as part of the Opus International Consultants overall review of PBCs for the World Bank under contract 7158253, focusses on the existing training materials and resources available and provides recommendations on the updating, expansion or creation of materials to increase the chances of overall success.

The report recommends a more structured approach to the materials available, with a clearer intent on the audience and the topics addressed. Although some material would be duplicated between the audiences, it is recommended that materials be developed that focus specifically on:

• The Executive Level
o World Bank Staff
o Government/Road Agency Exec Management
• The Management Level
o Road Agency “Owner” of the PBC
o Agency Procurement Team
• The Delivery Teams
o Road Agency contract management team
o Consultants and
o Contractors.

Based on the review, a modular “topics of focus” approach to the training and resource materials is recommended, with the following modules included to address the primary issues that have been observed to be hampering success:

• Introduction/Objectives of Asset Management and how PBC facilitates the paradigm shift;
• PBC Types and Case Studies;
• Structuring the PBC according to AM Strategy;
• Governance Structures (and the impact of outsourcing on the Road Agency);
• Contract Development;
• Tender Process;
• Risk Management; and
• PBC Delivery.

The review has also considered the means of delivery of the training, with a mix of face-to-face and remote training considered appropriate for various levels of training.
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